Hi @dx24dx24 Anasa here 👋 one of the Community Co-ordinators! Welcome! 🤔 a good place to start is to make sure that all your meter readings are up to date and you've been billed up to date based on those reads, you can provide those readings via your online account if you have one, if you don't it's a great little place where you can enter your own reads, view your bills and review your payments, if you prefer not to pop us over your reads via one of our social media channels and we'll up date them for you, if you have a smart meter all your reads should be up to date but it's always worth checking your actual meter to make sure it all tally's up for peace of mind 🙂
'The greatness of a community is most accurately measured by the compassionate actions of its members’
Did you know that we're open 24/7? There are lots of ways to contact us over here!📣
You need to post more information. Most here are other customers and we can't access you account, so we don't know why your bill is £237, nor whether that correct or not.
Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - that’s what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, we’ve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
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