Hi
Eon-Next have not been able to read my meter for the last 3 months, they have been estimated or I have sent in a reading, I am just wondering if there is a fault with the it, there is 3 led's on it, 2 green led's marked (WAN) and (PWR) and one flashing red led marked (HAN), was just wondering why the red (HAN) is flashing red ?.
Pic attached
cheers
Anne
To me, I suspect the HAN is dead. Unfortunately, that's all I know because Trilliant can't be bothered to explain what the LED patterns are supposed to mean. Let me get @Han_EONNext to try and connect to your site. It might be possible to fix, or it might be horrible.
Just another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! 🤖 Anasa is a Giant Enemy Robot Spider 🕷 🤖 Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is!
Hmmm @Bettyboop44
Sometimes the meters can be so pesky! Not to worry though, could you please post a clearer photo for us - one that includes the actual meter too 🤔
Hi
Thanks for your reply, will send a pic soonest , not at home at the moment, but can you tell me if Eon-Next are being able to take readings from my meter as from now ?.
I have just had a quick scan for you and we don't seem to be taking any 🤔. If you can get us a photo that would be great and we can go from there 😆 but if you prefer to speak with our customer services here is a post that will guide you in the correct direction: contact us.
Hannah 🎒
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