@PeterT_EONNext Good Morning Pete, My IHM has updated (thank you) and the rates have gone up but they HIGHER than my August bill (we are on a one year fixed rate from 1st March 2022). On my bill, electricity is 27.1p/kWh and gas is 7.123p/kWh. The IHM now says electricity: 28.45p/kWh and gas: 7.47p/kWh. Any ideas? Sue
I think that when you've looked at the prices on your bill you have seen the ex VAT tariff prices, the costs on your IHD should include VAT. If I add 5% (VAT) on to the bill prices you've quoted they are exactly the same as what your IHD is showing.
Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
I've sent an update to your IHD so your prices should update from tomorrow. Please let me know if for any reason they don't.
Pete 😊
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Apologies! These things do normally do it automatically. I have just requested a tariff update on your IHD so will be showing the correct information within a day or two.
Hannah 💚
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