I recently received a very high monthly bill from Eon. I've contacted them 4 times regarding this to get further information as there was no way I could of used the amount they have charged in one month! All I was advised on the phone was to enter my meter readings for acute charges. Having looked into this further I've now found that one of my monthly bills in 2021 includes charges from 2017 to 2020. Is there anything that can be done about this? Who do I contact to get this sorted?
Welcome to the Community! Its great to see you have come here for some advice. There could be many reasons for charges showing on your statement- the best way to get more explaination and advice on this is to contact us via Facebook, Twitter or Instagram and they will take it from here for you 😇.
Please do stop by and let us know if you get this sorted out!
Hannah 🌍
🌍 Striving for a bigger, better and sustainable world!
There are lots of new ways to contact us! If you do need us please 👉get in touch👈
Thinking about replacing your boiler? You can find out more about our boiler solutions 👉 HERE 👈
Suppliers are only allowed to back-bill for a maximum of 12 months, as long as you've not deliberately evaded payment, so you might be entitled to a significant refund. Let me ask @Beki_EONNext to stop by.
Just another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! 🤖 Anasa is a Giant Enemy Robot Spider 🕷 🤖 Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is!
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