[Dilcia]

Help! I have tried contacting EON through facebook and got an email of the instructions on how to read my smart meter. Un fortunately these do not help as my smart meter looks different. I tried emailing back and showing a picture but got a very strange reply asking me what help I needed and ending with ' Sending positive vibes' !!!!!!!!!!!!!! I am going to attach a picture of my smart meter and ask someone is there some instructions.

[meldrewreborn]

That's your in home display. the Smart meter(s) are what actually record the data and you'll find them under the stairs (if in a house) or close to your electricity fuse box. Post pictures of the meters and any auxiliary equipment like a communications hub and @theunknowntech will doubtless advise you.

[Dilcia]

[meldrewreborn]

@Dilcia

I think pressing 9 on the keypads should bring up the readings. Be ready with pen and paper. You can cycle through the data that comes up as many times as you like by repeatedly pressing 9. You are looking for the data with kWh in the window on the electric meter and cub mtr or M3 on the gas meter.

[theunknowntech]

Yup, press 9 on these meters and you'll find the screen you're after. :)