Hi there, I have been trying for the past two days to pay for my current bill and every time I try I get an error that says "Failed to get order reference. Please try again later." Is there a known problem with the payment system at the moment as I have never had any issues paying previously. Is there an alternative way to pay?
We have been experiencing problems with Worldpay; it is a known issue and we are doing all we can to fix it! In the meantime give us a call on: 0808 501 5200 or by setting up a direct debit in the payments tab of your account 😊.
Have a fantastic day!
Hannah
🌍 Striving for a bigger, better and sustainable world!
There are lots of new ways to contact us! If you do need us please 👉get in touch👈
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