I am sorry to hear that you are having trouble topping up the meters! Please don't worry and we will get you all sorted out; Please do contact a member of our team via WhatsApp and explain your top up emergency and they will be happy to help you out 😋.
Or as @theunknowntech has already mentioned, a photo of the meter and a little more about what's happened will be great; and one of our lovely Community Members may be able to understand the problem more.
Hannah 🌍
Last edited by DebF_EONNext; 12-10-24 at 11:22.
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Can you show me photos of your meters please? I'll see if I can figure out your options.
Just another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! 🤖 Anasa is a Giant Enemy Robot Spider 🕷 🤖 Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is!
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