I have yet had a reply from any one about my warm home discount for 2021/22 and I applied in Oct 2021 and sent in my ESA copies several times. I got a mass email from eon on the 9th of march asking for the proof again. This is the heading of the email and why haven't I gotten it? I sent it all in again and even call and confirmed that it was received. Still never recieved my warm home discount for 2021/22 though I applied in Oct2021 and recieved a confirmation fom eon that they got my application.
Please send us proof of your benefits for your Warm Home Discount
@babtini Welcome to the Community, I'm so sorry to hear that you've not had a reply about your Warm home discount, I can see that there is still a complaint open about this on your account, I've contacted your complaint handler to let them know that you'd like an update -I'm sorry we cant help you any further with this on the Community but we are looking into this for you 🙂
'The greatness of a community is most accurately measured by the compassionate actions of its members’
Did you know that we're open 24/7? There are lots of ways to contact us over here!📣
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - that’s what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, we’ve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
We love having you all here in the Community and really hope you find some great advice and help from our other amazing members. As a community team, our main role here is keeping things ticking over, everyone safe and getting involved in some great conversations! We know many of you will have specific queries about your accounts and we want to keep your personal details safe so please don't post them here.
• Saying thanks goes a long way
• The community is a public website, so be careful
• Be kind, respectful and supportive
• It's a family-friendly community
• If you’re in a specific section or discussion, try to stay on topic
• One post is normally enough
• Be cool, don’t spam
We want to ensure that the community is safe and fair for everyone…
We all work hard to ensure everyone feels respected and supported while using the community, and keep that positive energy flowing. If a member or group is disrupting your experience without a genuine reason, you can report this to the community team quickly and easily by clicking the 3 dots on the post. Don’t worry about a thing, we’ll take it from there. If you get a message from the team about your behaviour, please try to work with us, as all we want to do is make this a positive place for everyone. In order to this, we have to uphold these Community Values and the Community Team has the final say.
The full Community Values can be viewed here
If you agree, please click the 'I agree' checkbox and press the 'Complete Registration' button below. If you would like to cancel the registration, click here to return to the Community homepage.
Although the administrators and moderators of E.ON Next Community will attempt to keep all objectionable messages off this site, it is impossible for us to review all messages. All messages express the views of the author, and neither the owners of E.ON Next Community, nor vBulletin Solutions Inc. (developers of vBulletin) will be held responsible for the content of any message.
By agreeing to these rules, you warrant that you will not post any messages that are obscene, vulgar,sexually-oriented, hateful, threatening, or otherwise violative of any laws.
The owners of E.ON Next Community reserve the right to remove, edit, move or close any content item for any reason.
