Do you submit your own meter readings or do you have smart meter(s)?
I've always had monthly bills, I used to submit meter readings every month until I had smart meters fitted. It's worth logging into your account to see when your meter reading(s) were last updated.
@tynant Hi there Anasa here 👋 and welcome to the community!
@Andy65 is correct to get you billed up to date we need some up to date reads from you, to keep your monthly bills ticking over and no delays we'll need regular reads from you 🙂
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