My mother has tried to register for an online account about 3 times in as many weeks, but she don't appear to be receiving any email regarding "the next step"?
We have filled in this,
"If we're currently sending your bills through the post we'd love to get you switched to email. Just let us know your email address and your account number and we'll do the rest."
@SheevaMTimbres Anasa here 👋 I'm so sorry that you've not been able to register your mum for an online account.
This should be quick fix you'll need to get your mothers email address added to her account, we'll then be able to send her a link to get her up and running.
If you can drop us a message via WhatsApp, email or if you prefer you can give us a call and we'll get this sorted for you 😊
Last edited by DebF_EONNext; 12-10-24 at 21:00.
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