Morrison Meter Readers

Level 1

02-04-22

6228 views

Hello,

As the title suggests, a company called Morrison Data Services came to our door when we were not available and put a card through the letter box. It is asking us to submit our meter readings to their website on behalf of their "energy supplier". I find this suspicious for a few reasons:

There has been no forewarning from EON Next that someone will physically knock on our door
We submitted our meter readings to EON three weeks ago
The card has no mention of EON Next in anyway, to me it looks fraudulent
The website is not very professional at all

I refuse to answer or submit anything with this company unless someone at EON Next confirms it is a genuine company, and also why we would need to submit readings to them when we have already done it directly to EON Next (and subsequently estimates/bills adjusted).

Anyone else had experience like this? Were they genuine?

Cheers,

Eggy P

6 Replies

Best Answer

Community Team

Han_EONNext

12-04-22

Best Answer

Morning @EggyPotter 😴

Just to echo what has already been said, we do use Morrison Data company to collect meter readings for us. Although you had submitted your reading your home must have been on their reading route 😊.

I will take this information on that we need to be clearer who can visit the property; if you are ever unsure of who somebody is you are well in your right to ask for further ID!

Hannah

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Level 1

EggyPotter

12-04-22

Thanks both, appreciated

Level 5

gemima29

20-12-22

I had the same end of October. Once I had checked their authenticity, I sent them the required reading and a photo of the meter. They rang the doorbell again today, was in the middle of cooking. Once again requesting the same - gas reading and I sent another photo. I always send my readings in promptly, but if they have to visit no problem but SOME WARNING PLEASE!! If I know to expect a visit, I can clear the area around the meters ahead of time and not have a problem letting them in!

Level 92

retrotecchie

20-12-22

@gemima29

You have every legal right to deny them access and just tell them to go away. They have no statutory right of access to your property.

Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.

Level 12

gbhxu

09-01-23

At least you've had a meter reader.

I've not had one for well over a year.

Still have an old dial meter. (NO I DON'T WANT A SMART READER. )

Perhaps we should be able to charge when we submit a reading?

Last edited by gbhxu; 09-01-23 at 18:47.

Community Team

Han_EONNext

10-01-23

Originally Posted by gbhxu

At least you've had a meter reader.

I've not had one for well over a year.

Still have an old dial meter. (NO I DON'T WANT A SMART READER. )

Perhaps we should be able to charge when we submit a reading?

Morning @gbhxu 😊

If you require having someone read your meter and you want to be added to the 'walk order' please do contact customer service and request that we do this 😇.