I have no gas and my kids are freezing!!!!! Your payment system just syays something is wrong!!! Its using worldpay with i know is dodgy at the best of times so how do i get gas to my meter when your payment system is broken???????
Are you able to activate Emergency Credit on the meter by any chance? If you haven't used it yet, that will at least get the supply active again for now so that you can get the house warmed up.
You might also want to try topping up at a shop for the time being if possible. Any PayPoint shop should be able to help you out with a manual top-up and that system does not use WorldPay so it won't brick.
Just another guy passing by... The unknown tech way...
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Thanks for the info, i've been onto support and my meter now shows "money Low" £2
I've had so many problems topping up - worldpay is just **** and eon.next uses it now. I never had any issues ever when I was on EON site until my account got "migrated"
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