My fixed term contract ran out and I got switched to the default flex tariff but my smart meter has not updated the Price per unit costs so I have no idea how much I'm spending.
Smart meters have not updated tariff info
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Hello,
My fixed term contract ran out and I got switched to the default flex tariff but my smart meter has not updated the Price per unit costs so I have no idea how much I'm spending. -
2 Replies
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Hey @Matyp84 !
I'm afraid I've been asked by the moderators to hold back on requesting tariff updates right now, but they did mention it should be fixed by this Friday. If you find that it's still incorrect on Saturday, please stop by again and let me know. I'll be able to flood the mods with requests from that point onwards.Just another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! 🤖 Anasa is a Giant Enemy Robot Spider 🕷 🤖 Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is! -
@Matyp84 I have the same issue and due to the recent price hike, it is imperative that the meters show the correct tariff and charges. We should only have to pay what the meter shows us! I am even more annoyed that I have sent 2 emails over the last 2 weeks to Eon regarding this subject and they haven't even had the decency to respond, acknowledging the issue.