[SpencerP]

Hi everyone.

Last year we had our gas meter moved by Cadent. Up until last month it was working fine (I gave a reading on the 28th of March). I went to give my monthly reading as normal and noticed that the dials hadn't moved and is where it was, so though the gas is flowing, the dials are not recording the amount used.

I've looked on the website but cannot find anywhere to log the fault so that it can be repaired. I've also emailed in to e.on but had no reply. Does anyone have an address I can contact so that this can be dealt with? Any advice would be gratefully received, as this needs to be sorted ASAP, no readings being possible until it is!

Cheers!

[theunknowntech]

Hi @SpencerP ,

I can give you the phone number, but it's likely to be very, very jammed up right now. You can try 0808 501 5200 though. However, this is something I'd consider an emergency, so I'll try to summon @Beki_EONNext and @HannahD_EONNext in case they can set this up more quickly for you.