[cosmouk]

Hi my smart meter is not showing the right tariff can you please update it for me thank you

[cdhobden]

Hi, I posted here about a week ago about my IHD but it still seems wrong, I'm not sure if I got missed?

thanks

[Philjay]

Originally Posted by Meryl

I emailed hi@eonnext.com
Petar replied quickly and my tarif rates are all updated on the display
hth

Me too, no point in using the display, I have to double the amount used today and hope I'm nearly right

[Alexandra093]

Could I also be added to the list of updates please.

[akguptay2k]

@PeterT_EONNext Hello Peter, my IHD is also not showing correct tariff. Could you please update the same? Please let me know if you need additional info

[MarkWilliams1989]

@Han_EONNext @PeterT_EONNext

After you have confirmed my update has been sent its been approx 5 days now and still showing incorrect tariff. Please could you look into this or let me know if I have to do anything my end?

I have this evening turned on and off.

thanks Mark

[F0XAmazing]

Hi,

Another one for the list please! Mine has been showing my old tariff since April when my fixed tariff ended and I moved onto the standard one.

thanks 😊

[HarryFlatters]

Could you please send a tariff update to my IHD. Currently stuck on pre-April '22 rates

[PeterT_EONNext]

Hi everyone! For those of you I've given a 👍 your tariff updates have now been sent.

@MarkWilliams1989 The previous update we sent failed to go through, so I've sent this again - if your tariff still hasn't updated tomorrow. Please let me know on here!

@cdhobden We can't locate your account, as the email address you've registered up to the Community with would appear to be different to the one we hold on your account (this is the only way we can find you) if you can please send us an email confirming your full address and full name over to community@eonnnext.com explaining that you need your tariff updating on your in home display, one of the team will get back to you ASAP.

Pete 😊

[Wheaty80]

Hi, I changed tariff's at the beginning of August but my in home display is still showing the old tariff rates, could an update be sent to my unit.

Thanks in advance.