I am sorry that your accounts have been showing separate and different! Fixing this isn't a problem, please get in touch with our energy specialists and they will help you get them linked ๐.
Please let them know your account details and what the issue is and they will be right on it in a flash โก.
You can contact them via telephone on: 0808 501 5200, or you can reach them by email at: hi@eonnext.com or contacting our team through Facebook, Instagram or Twitter ๐
Hannah ๐
๐ Striving for a bigger, better and sustainable world!
There are lots of new ways to contact us! If you do need us please ๐get in touch๐
Thinking about replacing your boiler? You can find out more about our boiler solutions ๐ HERE ๐
I am having the same issue, my partner and I have both gas and electricity and have been billed for gas by post. However on the e-on site I get redirected to e-on next, and have no way to pay as the gas bill is not showing up in the account.
I am worried I am going to get lumped with a late payment fee but I literally have no way to pay.
I'll see if @Beki_EONNext can link the accounts for you. :)
Just another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! ๐ค Anasa is a Giant Enemy Robot Spider ๐ท ๐ค Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is!
I've had a chat with the moderators here today and I'm told your site is already scheduled to get the update by the 15th April. If you don't get it by then, please stop by and I'll ask someone to force it through.
@theunknowntech Hi, I thought I'd leave it a bit longer than the 15th April you suggested, but the update to the meter still hasn't happened. If you're able to perform some magic to make it happen, it would be really appreciated! Many thanks in advance for your help.
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - thatโs what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, weโve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
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