and currently have 5 children (3, under 5)
The Priority Services
-
Hi how do I go and getting help with credit to get my by till next Tuesday I’m currently on emergency credit for both gas and electric and have currently lost/misplaced my purse so where
and currently have 5 children (3, under 5)
-
2 Replies
-
Best Answer
Best AnswerHi there 👋 @lovinlife21 its Anasa here one of the Community - Co - ordinators, I'm sorry to hear that you will be out of credit shorlty, for emergencies such as this please get in touch with us over the phone on 0808 501 5200 or if you get in touch with us via Whatsapp your message will be prioritised as its an emergency 😊Last edited by HelenaP_EONNext; 10-10-24 at 13:47. Reason: Facebook no longer supported
'The greatness of a community is most accurately measured by the compassionate actions of its members’
Did you know that we're open 24/7? There are lots of ways to contact us over here!📣
-
Best Answer
Best AnswerI understand this is an older thread, but if anyone is experiencing a similar issue with their prepayment meter being in emergency credit or any payment concerns, you can speak with our energy specialists to receive support as soon as possible via the contact information in thread How to contact E.ON Next 😊
If there is also anyone that needs a little extra support, especially during the colder months, please check out the thread A helping hand - Extra support with the cost of living to find out all the support options available to yourself!
We have also recently updated our thread Priority Services Register: What is it and how do I get added? to ensure our registered vulnerable customers are updated on what help and extra support is available!
If you have any concerns around payments or anything this winter, please reach out to us! 💜🌲 “Nature is the source of all true knowledge.” – Leonardo da Vinci 🌲
Need a little extra support when it comes to billing and payments? Check out the thread ✨ Changes to your E.ON Next payments, how can we help? ✨
Find all the ways to get in touch with E.ON Next ✨ Here ✨