@theunknowntech I've triple checked with the Smart team and unfortunately our IHDs cannot be synced with different types of meter to the ones we fit. It's not helpful or sustainable at all.
@Salvador Oh that's okay. Sorry I missed this until now. When did you come over to us?
In that case, the only possible IHDs that can be attempted would be the ivie Bud or Hildebrand Glow. It's not even worth trying to pair an IHDL SmartView 2...
Just another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! 🤖 Anasa is a Giant Enemy Robot Spider 🕷 🤖 Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is!
HI @theunknowntech and @Beki_EONNext, sorry for delay in replying - we came over 3rd Sept 2020... Brand new house, new install, gas meter never communicated with IHD but electric did... Thanks
@Salvador I understand this is quite an old thread, but I just wanted to check if you were able to have your smart metering issues resolved? As I can see you previously advised the gas was not sending readings and IHD was not connecting to the gas 👀 Please let us know of any updates to this issue! 😊
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