I applied for the discount last year and received notification my application had been received. However I still hadn't heard anything last week so decided to contact via Twitter as I couldn't find an email. I was told that I had been withdrawn from the scheme last year as I was in the Core group and should have been notified by the DWP. I have looked into this and you have to be in receipt of pension credit, and I'm not that old yet!! Despite contacting eonnext again by Twitter they insist this is still the case. What am I supposed to do?
The core group is now only pension credit. If you had been withdrawn from that group that is one thing - but if you also applied under the broader group criteria that is something else. Have you got confirmation that your application had been received? If not you are going to have a tough job convincing Eon next of what actually happened.
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