This is the forum for Eon Next. Eon is the parent company, but Eon and Eon next are different organisations legally and utilise different billing systems.
So who told you that you are getting the warm home discount - Eon or Eon Next? Many Eon customers are being migrated over to Eon Next. Has this happened to you?
The 2021/22 Warm Home Discount has closed to new applications. If you didn't yet complete it then I'm afraid it's now too late to do so.
If you successfully applied before the deadline then it should already be in your account - check all your statements since the date you applied, just in case. Still no luck? I can summon @Beki_EONNext to try and dig deeper for you.
Just another guy passing by... The unknown tech way...
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Wen did you apply? because it's usually all sorted by march and march is nearly over most people get the invite late in the year so that you have time to apply for the coming year ☺️
@meldrewreborn
At long last I found the warm home discount was put into my bank last October 2021.This was due to the fact that E-on and Eon next were two different statements as I have been told.Eon accounts were transferred to Eon next.Thanks for all your help.
I applied for the warm home discount back in Oct2021 and still have not gotten it yet. I received an email on the 9th of March 2022 asking for the information in which qualified me for the warm home discount. I have been getting the warm home discount for over ten years now as I am disabled. I get esa and pip. E-on sent out a mass email on the 9th of March so if you have not gotten your warm home discount check in your spam email and see if you can find it as you only have until the 31st to get them the information that they have requested. I have no idea thy E-on has done this so late. As you can see from this it was sent out to undisclosed-recipients as this is a mass email so you may find this in your spam it shows the date of the email.
Please send us proof of your benefits for your Warm Home Discount
Warm Home Discount<whd@eonnext.com>
9/3/2022 20:12
To undisclosed-recipients:; Blind copy
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