I want to merge 2 accounts - gas and electricity but just can't get through to the appropriate dept. This is not the first time I've tried to do this!
Merge accounts
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Level 169 Hours AgoBest AnswerI realise this is an old thread however I just wanted to post for anyone that comes across this 🙂
We are now able to merge gas and electricity accounts into 1 account number, but there are still some restrictions.
If you have any questions or want to check if this is available to you please reach out to our Energy Specialists 🙂 How to contact E.ON Next -
Level 9122-09-22Has this been sorted?
There are more volunteers on the forum now and posts such as yours would probably not be missed nowadays (so we hope!) if there is still an issue post again and we'll try to guide you to the right place to help.Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless. -
Level 513-12-22I have seen another thread about this and now I have put in a formal complaint as I can’t get a smart meter for both my gas and electricity.
I don’t know why I was set up with 2 accounts and I’ve been told this is a system constraint with no timeline on when it will be fixed.
The advice I was given was to go elsewhere if I want a smart meter for both gas and electricity
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