thanks.
Smartview2 has stopped reporting electricity
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Had Smart meter for 1 month. Was showing both now just gas. Will the meter still be sending electricity use? Is the total on the homepage therefore just for gas? Have reset next to the meter, not fixed the issue.
thanks. -
4 Replies
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Hi @Fhe ,
You've got theunknowntech, an experienced forum volunteer. :)
It sounds to me as if you might have fallen victim to the firmware bugs of the IHDL SmartView 2, but I'd like to see if I can diagnose other culprits first. Please could you post photos of your meters and the IHD, ideally as many as possible. I'll review them and let you know the next steps. It might ultimately end up being recommending a new IHD, but I'll see what I can come up with.
Thanks!Just another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! 🤖 Anasa is a Giant Enemy Robot Spider 🕷 🤖 Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is! -
@theunknowntech - I will follow this thread with interest as I have exactly the same issue
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No worries @hadenough , if I could get the same data from you, that would help me a lot. I develop personalised solutions to every user based on what you provide me with, so my advice is always adapted based on circumstances.
My ultimate fixes may cost you money, so I prefer to try the easier and cheaper ones first. -
@theunknowntech appreciate your help, do these pictures help at all?