[auntiebiotic]

My first post here so hello to all and hope someone can help.
On EON website says I dont need to do anything in change from EON to EON next as regards to my electricity prepayment meter and yet in an email it said the following

Your prepayment card or key will update to your new prices automatically when you top up after 1 April. It's really important that you top up with an E.ON Next card or key, as if you use another one your prices won't update and you could end up owing us money

So I am confused. Do I need to apply for and EON Next key and if so how.?
I dont want any unexpected debt.
Thankyou in advnace

[Beki]

@auntiebiotic Please check out this post in News & Updates by our own @PeterT_EONNext - this should help 🙌

[theunknowntech]

Hi @auntiebiotic ,

You're not the first person to mention this today actually. I spotted someone else who asked a similar question earlier and asked @Beki_EONNext to see if the email could be re-worded to be less pushy.

My understanding is that the rates should be sorted out automatically on your first top-up after the 1st April but I'll get Beki to double check and make sure. If it's any different, she'll let you know here.

[auntiebiotic]

Thankyou so much for your quick replies. It appears I do not need to do anything so that is one problem of fmy mind.
Again Thanks so much for swift reply and time and effort