I am trying to submit a gas meter reading but get a message saying reading seems too low for gas...how do I get the correct reading on my meter display
How do I read my smart gas meter
- Tags for this Thread
- meter reading
- smart meter
-
Community Team03-03-22Hi @Alena Welcome to the Community 😄
To get the correct reading from your gas meter, please go to your gas meter and press button 9 on the keypad just once and the word “Volume” will show first followed by the reading screen which ends m3 followed by many other screens. The screen may change quickly so if they you the reading screen, wait for the screen to stop changing and press 9 again.
Let me know how you get on 😊
PeteCool 😎 Calm 😌 Collected 🙌 - Here to help, or just for a chat if you like!
Do you agree with a comment? Give the member a 👍
Got the right answer to a query? Click 'Best Answer' ✅
Can't find any help using the Search function or by scrolling through our Community? 🤔 Ask a question by starting a new thread in a sub-forum here!
Find all the ways to get in touch with E.ON Next here
Powered by
