Having applied for the warm home discount
I had the message that my application was being processed for several weeks on my account home page
this message has now disappeared but i havent recieved any confirmation if I have been successful
anyone else had this problem ?
It looks like your application was approved a couple of days ago - you should receive your voucher by no later than 31st March.
I hope that helps!
Pete 😊
Cool 😎 Calm 😌 Collected 🙌 - Here to help, or just for a chat if you like!
Do you agree with a comment? Give the member a 👍
Got the right answer to a query? Click 'Best Answer' ✅
Can't find any help using the Search function or by scrolling through our Community? 🤔 Ask a question by starting a new thread in a sub-forum here!
Find all the ways to get in touch with E.ON Next here
@Eggycone apparently I was approved and should have had a letter Dec 2021.. then I've had a reissue of said letter to go collect WHD on pre payment key on 8th Feb... still nothing.. don't hold your breath they're waiting until last minute then everyone will use their WHD on the higher price due to come in in April.. plus think of all that interest they're earning whilst the money that was allocated last year is sitting in their account.. othe energy providers already issued their customers last Oct,Nov,Dec and Jan.. I have checked.. eon next is definatly just npower under a new name.. :(
I did the same, applied for the warm home discount, but heard nothing since. It did say on my account that it was being processed. I have been getting it every year.
It looks like your application was approved a couple of days ago - you should receive your voucher by no later than 31st March.
I hope that helps!
Pete 😊
I did the same, applied for the warm home discount, but heard nothing since. It did say on my account that it was being processed. I have been getting it every year
I'm sorry to see that people were experiencing issues their WHD in previous years 😞
We will continue to update the community yearly with the latest Warm Home Discount updates and information to keep our members up to date! If there is anyone that requires a little extra support whilst awaiting the WHD, we have a great thread A helping hand - Extra support with the cost of living that provides lots of information around the extra support available!
🌲 “Nature is the source of all true knowledge.” – Leonardo da Vinci 🌲
the system for the warm home discount changed a while back as did the criteria, which excluded some previously eligible customers( primarily the disabled) but considerably expanded the scope to more people on low income grounds. The process of selecting those eligible is now fully automated and there is no application process. But some people who think they were eligible have missed out in the past.
Best advice I can give is for people to do their own research and appeal through the designated help lines, search warm home discount gov.uk
Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
@meldrewreborn Thank you for the extra information! Last year we saw customers would receive the discount automatically if they were eligible (without the need to apply) unless they are in Scotland and in the "Broader Group". The Gov website advised is a good place for finding further information on the WHD and checking eligibility when the Warm Home Discount re-opens 😊
We will be checking in on the WHD and providing the latest updates soon, so keep your eyes peeled for the latest information 👀
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - that’s what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, we’ve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
We love having you all here in the Community and really hope you find some great advice and help from our other amazing members. As a community team, our main role here is keeping things ticking over, everyone safe and getting involved in some great conversations! We know many of you will have specific queries about your accounts and we want to keep your personal details safe so please don't post them here.
• Saying thanks goes a long way
• The community is a public website, so be careful
• Be kind, respectful and supportive
• It's a family-friendly community
• If you’re in a specific section or discussion, try to stay on topic
• One post is normally enough
• Be cool, don’t spam
We want to ensure that the community is safe and fair for everyone…
We all work hard to ensure everyone feels respected and supported while using the community, and keep that positive energy flowing. If a member or group is disrupting your experience without a genuine reason, you can report this to the community team quickly and easily by clicking the 3 dots on the post. Don’t worry about a thing, we’ll take it from there. If you get a message from the team about your behaviour, please try to work with us, as all we want to do is make this a positive place for everyone. In order to this, we have to uphold these Community Values and the Community Team has the final say.
The full Community Values can be viewed here
If you agree, please click the 'I agree' checkbox and press the 'Complete Registration' button below. If you would like to cancel the registration, click here to return to the Community homepage.
Although the administrators and moderators of E.ON Next Community will attempt to keep all objectionable messages off this site, it is impossible for us to review all messages. All messages express the views of the author, and neither the owners of E.ON Next Community, nor vBulletin Solutions Inc. (developers of vBulletin) will be held responsible for the content of any message.
By agreeing to these rules, you warrant that you will not post any messages that are obscene, vulgar,sexually-oriented, hateful, threatening, or otherwise violative of any laws.
The owners of E.ON Next Community reserve the right to remove, edit, move or close any content item for any reason.
