[Janey]

I have a meter, but I have tried to find out how to get a meter reading on you tube / the eon website to no avail. How can we get someone out from eon to take a reading. I am really worried that we aren't paying enough and that we will end up with a massive bill

[meldrewreborn]

on a smart meter, usually you press 9 and watch the meter display scroll through a number of data outputs. You are looking for one showing kWH for electric and volume or cu metres for gas.

Make sure the figure(s) you note down are in the right ball park compared to your last available accurate readings. once happy you can post them (or is it "it") via your online account.

If you are still unsure post details of your meter(s) - preferably a clear photo.

[theunknowntech]

Hiya @Janey !

I can definitely help you figure this one out, but I could do with knowing what meters you have. Do you see anything like these names on them at all, and if so which ones please?

Electric:
Aclara
EDMI
Elster
Honeywell
Itron
Kaifa
Landis+Gyr
Secure

Gas:
EDMI
Elster
Flonidan
GWI
Itron
Landis+Gyr
Secure

Once I have this info, I'll grab the instructions for you. :)