Still no luck huh? I'll summon a Robo-Pete. @PeterT_EONNext If you could do the honours...?
Just another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! 🤖 Anasa is a Giant Enemy Robot Spider 🕷 🤖 Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is!
Not something I can fix myself, but if you ask @PeterT_EONNext nicely, he's got that button! It's actually just a case of sending the SMETS Command Update Tariff Configuration with the right parameters. Only takes a few minutes in most cases.
Would it be possible to update my meter too? My tariff figures are about half the value they should be. Thanks
Not something I can fix myself, but if you ask @PeterT_EONNext nicely, he's got that button! It's actually just a case of sending the SMETS Command Update Tariff Configuration with the right parameters. Only takes a few minutes in most cases.
Same issue here. My smart meter display is still showing my pre-October fixed tariff. Current tariff should be nearly three times higher! I have contacted E-on via email and Facebook with no response on either. Any chance of getting it sorted here please?
not any longer. Send an email with tariff update required as the subject and one morning it should be corrected.
Current Eon Next customer, ex EDF, Zog and Symbio. Don't think dual fuel saves money and don't like smart meters. Chronologically Gifted. If I offend let me know by private message, but I’ll continue to express my opinions nonetheless.
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