Hi
we have just received an updated usage bill and looks like in 6 weeks from mid Nov to mid jan we have consumed gas for 1200 £ which seems very high for us.
Also the meter reading manually as of today is 01172 and the smart meter shows 13085.
Called up customer care ..the guy just couldnt understand the issue so asked me to drop an email but looks like they don't respond to email ..so not sure what more I can do ..any help here ?
Something doesn't seem right to me either somehow but I can't quite figure it out. I'm getting the impression that either your meter is massively overreporting what it's telling you on the display, or massively underreporting what it's sending back to E.On. This doesn't feel right so I'm going to ask @DebF_EONNext if she's able to grab an instant meter reading, since that might provide a few clues.
Either way, at the moment I'm not convinced that you can rely on any of the readings right now.
Just another guy passing by... The unknown tech way...
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