[diablohowes]

Does anyone have any updates on this thread regarding the installation/conversion of 3 phase smart meters? As per usual I've had nothing back from Eon so checking to see if anyone else has had any progress

[DebF_EONNext]

Hey all I think I mentioned a little further up the thread, we can fit this in some circumstances the best way to see if you are eligible is to get in contact with our energy specialists who will be able to check this out for you and if it's not available to you then your account will be noted up with interest. You can find our contact details here 😊

[kevbres]

I have a question regarding smart meters, I am also looking to get a 3 phase smart meter installed. It will be in a cellar in a period property in the country where mobile signals are weak or non existent. Do smart meters operate off a GSM signal or is it another technology that allows them to return information to source in areas like mine, where there is limited mobile phone access?

[meldrewreborn]

@kevbres

one for the @theunknowntech. He'll be along when he can.

[meldrewreborn]

@kevbres

But if you can add the general region of the property that might help.

[kevbres]

@meldrewreborn

Thank you. East Sussex - Heathfield.

[theunknowntech]

Gotcha. In that case, if the signal in the meter location isn't strong enough by itself, there's ways to boost it such as with T1, T2 or T3 Aerials. And if push comes to shove, Mesh functionality is another option.

[Thorndale]

Sorry to resurrect an old but very interesting thread. I have a potential problem with having a standard Three Phase Meter fitted through E.ONnext. Northern Powergrid have been great and are disconnecting the old single phase supply and jointing in the new three phase supply on 3rd Feb but E.On although friendly can only give me a verbal on the phone to say its pencilled in and not to worry about it... because if the meter technician doesn't turn up on the day just report it as a loss of supply and it will then be prioritised! Obviously not feelig comfortable with this I've fired over three emails now requestiong confirmation in writing but have received no acknowledgemnt or response. I forgot to add as well that the call handlers have confirmed that three phase smart meters are still not available.
I wondered if theres any other way of raising a written response? Hopefully this forum might work

[retrotecchie]

@Thorndale

Three phase smart meters are available as that is fairly standard in a commercial or industrial setting, but they are not at all common in a domestic setting, unless you are rocking a very well equipped hobby workshop or need to export three phase power from a wind turbine.

They should easily be able to get hold of one from their parent company, E.On, who now only do business and commercial supply, with Next handling the domestic market. The problem is the meters are rarely installed by the energy companies themselves but by teams of engineers that carry out work on behalf of all the energy companies. The 'trick' is getting a slot on the right day, with the correct meter available and co-ordinating the visit at the time the DNO engineers are present. In theory, they have had plenty of time to get their ducks in a row and put everything in place, so you should have had confirmation, but they usually send a letter by post, so it may have just been delayed by the strikes.

[Thorndale]

@retrotecchie
Wow! Thank you for the knwledgable feedback. If only E.ONnext could do that! Good point about the post, I hadnt realised that was the preferred route of contact.
The three phase is feeding my modest hobby workshop and New EV point and because the existing single phase supply needed moving anyway with a complete rewire im having done the extra cost wasnt as prohibitive as I thought, even though they are bringing it to the house under the main road.
Thanks for the info once again. Maybe they will turn up with a smart meter on the day.