As it's e-on's responsibility how do I get them to do it? PLEASE HELP......
Meter Tails Too Small
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I have tried to get e-on to replace my meter tails as they are too small for me to fit an EV charger. First a phone call about 15-December - said they would call back, didn't happen. The a protracted Messenger char from 21-December to 28-January during which I was given a sot of 10th-13th January, didn't happen, then another for 2nd-7th February, no confirmation received.
As it's e-on's responsibility how do I get them to do it? PLEASE HELP...... -
3 Replies
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Hiya!
This sounds like something that needs more of a customer service type response than anything I can say as a forum volunteer. Let me grab a moderator. @PeterT_EONNext you're up! XDJust another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! 🤖 Anasa is a Giant Enemy Robot Spider 🕷 🤖 Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is! -
Hi @Foverandy
I'm really sorry to hear that you've not heard back about your appointment.
So that I can chase this up for you, please can you send me a private message with your full name, your account number and your email address?
Thanks - Pete 😊 -
@Foverandy - did you manage to get an appointment booked? 😊