Yea, I would like to know the answer this question
"I thought you couldn't charge more than this, so why are you?"
when it comes to ofgem price Cap.
my Tariff is coming to an end .
I don’t want to choice anymore of the Tariff your offering .
so I would like your default one ?
can you kindly please tell me what is your default one?
I am on Next Flex Tariff which is coming to an end.
Eon is asking me to choose another Tariff.
of I don’t choose another Tariff what happens ?
or is Next Flex your default Tariff?
As I notice this renewal in choosing Next Flex is asking for £63 more !!
then my normally Monthly direct debit!
Hi @
Maggiemay
When Ofgem quote the
price cap it is an average, they do state this but we just look at the numbers and of course an average doesn't mean anything unless they quote the minimum and maximum. I think the
price cap varies by location, there may be other factors involved but this is why what you're being quoted may be higher/lower, and of course the
price cap is the the Standing Charge and
price per kWh. What you are being quoted in £'s per month is also based upon your actual usage.
Personally I think it's wrong for Ofgem to quote a
price cap in £'s per year, usage is everything so it just gives customers the impression that their monthly payment should be above £x.
The default tariff is the Next Flex, so if they've told you that your tariff is coming to an end, it's because you're on a fixed tariff, not Next Flex.
If you don't choose a tariff you will automatically go on to the Next Flex, which is the variable tariff which is 'capped' by Ofgem for the Standing Charge and
price per kWh. Be aware though that the Next Flex is likely to increase significantly (70%) in October because Ofgem are reviewing the
price cap in a couple of weeks time.
If you are being quoted £63 more per month then that doesn't surprise me at all, some have seen increases in £100s but as I said it depends on how much you use.
If I haven't explained it very well or you have more questions then please post back and I or someone else will do our best to help.