We were switched automatically to E-On Next from Igloo when Igloo went into administration in October 2021. Since that switch (more than 6 weeks ago), we have only been having estimated bills despite having a smart meter installed by Igloo in May 2021.
I've noted several possibilities as to what the issue may be - namely, a scheduling issue that @Beki seems to solve. Is that what is going on in our case as well? Might someone be able to check? I can't see how/where I can make any adjustments on my end to let the smart meter know we have changed providers and understand E-ON controls that.
@jaymereaves, I have had a look at this and it seems to be the same situation with billing/reading schedule. I have had SO many of these recently I think I am going to have to give some feedback. Anyway, all sorted for you now and hopefully come 8th Feb you will have readings being submitted daily! 🤞
Well, it seems that Beki has been getting unusually lucky with flinging those SMETS Commands recently, so I'll fire up another Beki Flare and see if that works. If it doesn't, I can try to help with diagnostics.
Just another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! 🤖 Anasa is a Giant Enemy Robot Spider 🕷 🤖 Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is!
You know Beki, it seems like while your one meter at a time fixes are probably working, it's not exactly very... Efficient...
I think you need to probably do what I'd do and overengineer the solution. Maybe build up some kind of script that polls literally EVERY meter under your control to check the read schedule status, gather up a list of all the ones that aren't configured properly and then fling all of those at once with the right commands to set them all up in bulk. It should only take a few million SMETS Commands or so. You totally won't crash DCC in the process! XD
Or even better... Just fling SMETS Commands to every single meter under your control and force the read schedules on all of them anyway. 😁
@theunknowntech Yes... I do agree one by one is working, however is not efficient at all. In regards to the technical stuff... I'll send it to the tech team 😆
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - that’s what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, we’ve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
We love having you all here in the Community and really hope you find some great advice and help from our other amazing members. As a community team, our main role here is keeping things ticking over, everyone safe and getting involved in some great conversations! We know many of you will have specific queries about your accounts and we want to keep your personal details safe so please don't post them here.
• Saying thanks goes a long way
• The community is a public website, so be careful
• Be kind, respectful and supportive
• It's a family-friendly community
• If you’re in a specific section or discussion, try to stay on topic
• One post is normally enough
• Be cool, don’t spam
We want to ensure that the community is safe and fair for everyone…
We all work hard to ensure everyone feels respected and supported while using the community, and keep that positive energy flowing. If a member or group is disrupting your experience without a genuine reason, you can report this to the community team quickly and easily by clicking the 3 dots on the post. Don’t worry about a thing, we’ll take it from there. If you get a message from the team about your behaviour, please try to work with us, as all we want to do is make this a positive place for everyone. In order to this, we have to uphold these Community Values and the Community Team has the final say.
The full Community Values can be viewed here
If you agree, please click the 'I agree' checkbox and press the 'Complete Registration' button below. If you would like to cancel the registration, click here to return to the Community homepage.
Although the administrators and moderators of E.ON Next Community will attempt to keep all objectionable messages off this site, it is impossible for us to review all messages. All messages express the views of the author, and neither the owners of E.ON Next Community, nor vBulletin Solutions Inc. (developers of vBulletin) will be held responsible for the content of any message.
By agreeing to these rules, you warrant that you will not post any messages that are obscene, vulgar,sexually-oriented, hateful, threatening, or otherwise violative of any laws.
The owners of E.ON Next Community reserve the right to remove, edit, move or close any content item for any reason.
