I was wondering if you could help me with a question we've got?
We're really interested in understanding why customers hang up before they've been able to talk to someone, especially when the call is ended within 2 mins. If you have a couple of minutes, would you mind answering this quick poll?
Thanks
Hat
Last edited by Hatwildeman_EONNext; 29-03-21 at 08:46.
Hmm... It seems as if the Poll got corrupted somehow and all the data from it might have been wiped out by a bug. Either that or no-one responded to the Poll before it closed.
I've seen this happen before a few times with vBulletin and unfortunately the data is probably lost to a black hole. So there probably isn't any results and it's unlikely that they can be recovered easily unless a backup exists somewhere.
Just another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! 🤖 Anasa is a Giant Enemy Robot Spider 🕷 🤖 Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is!
I remember this being posted earlier in the year and as far as I could tell, no one responded. I certainly didn't see any responses whilst the poll was open, nor shortly after when it closed.
There is no software that runs vBulletin as such. Since vBulletin is the forum software that's running this instance, pretty much the only things running below it would be Linux, Apache Web Server, MySQL and PHP since the server is probably running on a LAMP stack. It seems to be more or less up-to-date at least.
I just looked through some historical versions of this thread. No-one ever touched the poll before the timer ran out. So there isn't any results to show.
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - that’s what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, we’ve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
We love having you all here in the Community and really hope you find some great advice and help from our other amazing members. As a community team, our main role here is keeping things ticking over, everyone safe and getting involved in some great conversations! We know many of you will have specific queries about your accounts and we want to keep your personal details safe so please don't post them here.
• Saying thanks goes a long way
• The community is a public website, so be careful
• Be kind, respectful and supportive
• It's a family-friendly community
• If you’re in a specific section or discussion, try to stay on topic
• One post is normally enough
• Be cool, don’t spam
We want to ensure that the community is safe and fair for everyone…
We all work hard to ensure everyone feels respected and supported while using the community, and keep that positive energy flowing. If a member or group is disrupting your experience without a genuine reason, you can report this to the community team quickly and easily by clicking the 3 dots on the post. Don’t worry about a thing, we’ll take it from there. If you get a message from the team about your behaviour, please try to work with us, as all we want to do is make this a positive place for everyone. In order to this, we have to uphold these Community Values and the Community Team has the final say.
The full Community Values can be viewed here
If you agree, please click the 'I agree' checkbox and press the 'Complete Registration' button below. If you would like to cancel the registration, click here to return to the Community homepage.
Although the administrators and moderators of E.ON Next Community will attempt to keep all objectionable messages off this site, it is impossible for us to review all messages. All messages express the views of the author, and neither the owners of E.ON Next Community, nor vBulletin Solutions Inc. (developers of vBulletin) will be held responsible for the content of any message.
By agreeing to these rules, you warrant that you will not post any messages that are obscene, vulgar,sexually-oriented, hateful, threatening, or otherwise violative of any laws.
The owners of E.ON Next Community reserve the right to remove, edit, move or close any content item for any reason.
