[BethS_EONNext]

@Richtea78 Hi again :)

You're absolutely right we've bought an existing supplier, but because we've got a new business model, new ways of working and managing energy accounts, and different systems to them, we have essentially started from scratch in building a new supplier.

I know npower got lots of good feedback about their website - ours has a lot to live up to when we get it there! Sadly, because we're using those different systems and different billing frequencies, etc, their website and our systems sadly weren't compatible, so we're having to start from scratch to build the online account management tools they were praised for!

Beth :)

[Richtea78]

Maybe you should have built them before forcibly switching everyone over to a half working site. I’m now going to leave eon as soon as my contract is up and will never come back. Hopefully enough other customers will do the same that you realise how badly you have messed up

[h2onorth]

HI All, yes lack of data from the smart meter in terms of history, useage and graphs is well overdue. This was promised by EON to start in June but of course they never said which YEAR!
They could easily buy in software for the app from other companies, we all know who they are and wilst these apps are not perfect and are slow sometimes they do work most of the time

[kloudy]

Just came across this while searching for E.ON Next APIs.
An API to expose energy usage would be perfect - other providers already do this e.g.
https://developer.octopus.energy/docs/api/
Having just a smart meter or energy consumption info in your app or on your website doesn't allow us to integrate that data with existing things e.g. smart home tech, however an API would open a world of possibilities!

[TFowle]

That would be even better and as Kraken (Eon Next platform) is a subsidiary of Octopus may even be something Eon Next already have access to.

[theunknowntech]

There's no guarantee that the API will be available though. Apparently, the instance of the software running on this side is not the same as the other one so the API might not even be enabled.

[Ziggy]

Why do you need to work on something, the Eon app already had this function. You change the name to Eon Next and created a lot of existing users a great many problems and a rubbish app and website.

Originally Posted by Hatwildeman

Hi there @Tfowle, thanks for the post. You're not the first person who's missing the consumption data that was visible with npower. It's something that we're working on at the moment for our online accounts. We're also building an app so that it's even easier for you to keep an eye on things. I've checked in with our tech team, and we're looking at adding the consumption info early in the new year. I'll make sure I keep everyone posted on here. Hat

[Beki]

@Ziggy Hey there, Beki here 👋 I've popped a reply to your thread. It's not just a name change, it's a separate business, a reinvention and a celebration of everything & everyone powered by sustainable energy.

Sending positive energy to you,
Beki 😎

[snowwraith]

Hello.

Is there any revised time of release for this data please since the last estimate was June. I'm wanting to buy a solar panel & battery setup, but for that I need an accurate daily energy consumption list so that I can determine the size of the solar panel array and battery storage capacity. Without this data I'm stuck and unable to proceed. It would be foolish to best-guess a purchase of this magnitude.

As others have stated; they've had this data from previous suppliers (my previous supplier was EDF - who had the same data available). So even if the data couldn't be put into an app is it possible I can obtain the raw data in an Excel/CSV/spreadsheet format for me to work on it?

Thank you.

[Beki]

@snowwraith I have asked the question for you tot he tech team and they said we don't have time frame for it, but they are working on it as we speak 😊