Smart meter fitting request

  • Meggymeg71's Avatar
    Level 1
    I was moved from nPower to Eon Next and already have smart meters that are still sending regular readings to my new Eon account.
    But I keep getting emails saying I need to book my smart meter fitting.
    Clearly I already have them and they are working, why can't they see this and stop bothering me
    How can I make Eon stop sending me theses requests!?
    There doesnt appear to be any way to email them or "chat" on line
    do i really need to call them?
    thanks
    Meg
  • 1 Reply

  • Best Answer

    theunknowntech's Avatar
    Level 80
    Best Answer
    Hi.

    It sounds like you probably will need to give them a call as there's no live chat and going in via email will probably not be fast enough. I have the tech skills to figure out a way to "block" those emails from reaching your inbox and/or filtering them out straight into the bin, but I'd rather not use them - since some of my solutions would almost certainly dent E.On's sender reputation and possibly result in other stuff landing in spam for other people...
    Just another guy passing by... The unknown tech way...
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