I'll solve it in ten seconds flat and this is only my first post!! If I get it right, I no longer owe you a beer ;)
12 months ago. Ovo forum. You're either Bliose(sorry, spelling) OR that other ever helpful, patient guy that brought me back from the brink of madness with my dispute with an SSE bill (for a flat that was empty for 9 weeks before I moved in) I'd have to log in to the OVO forum for your proper name, don't make me, come clean, am I right? :)
Cheers
Nope, wrong answer! :D
You don't owe any beer anyway (that's not even me who said you did!), I don't like the stuff. Nor does Blastoise186 for that matter. I'm actually one of Blastoise's friends and he's been teaching me a lot over the last year. He would help out here himself, but unfortunately as an evil genius, he's quite busy dominating other forums (mainly OVO and inSpired), so he asked me if I could help out here instead (otherwise he would be here himself!). Neither of us are with E.On in any way other than this forum though. We chat a lot, pretty much at least three times a week to share ideas and bounce things off each other. I'll let him know you said hi.
Typical evil geniuses eh? Always delegating to minions. To be fair, he's taught me a lot and I'm aiming to use that knowledge to help out in places where Blastoise can't due to time constraints.
Just another guy passing by... The unknown tech way...
Pete is an IHD Tariff Update Robot! 🤖 Anasa is a Giant Enemy Robot Spider 🕷 🤖 Hannah is neither! Need Customer service? click here! Replacement IHD Guide? Here it is!
Hi Hattie, the names Pete and i have joined the community so i have some voice.
I have been transferred over to Eon due to the unfortunate demise of Igloo whom i transferred to from Bulb.
My first reach out if you like to the wider Eon community is how in hell do you navigate the "control panel" ? Frankly its a dogs dinner ( no reflection on you Hattie ) , but really ! Who ever put this monstrosity together needs to go back to web school. I thought first it was due to my newness with Eon but having spent some frustrating times trying to find info i've decide its just simply not fit for purpose. Compared to both Bulb and Igloo it is a mess. I dont need all the "how to" stuff at the top of the screen, i just need to go to what i want to see, namely past readings and bills and preferably a graph of usage over time. Not an easy thing on this site i can tell you.
Please have your tech boys have a look at this and come up with something that is user friendly
I came from Igloo - only have the one smart meter (electric) which you are not yet picking up on - is there a procedure for me to get Eon to take over this smart meter and automatically get the meter readings? Thanks
I came from Igloo - only have the one smart meter (electric) which you are not yet picking up on - is there a procedure for me to get Eon to take over this smart meter and automatically get the meter readings? Thanks
As far as I'm aware, it should automatically transfer within the next few weeks or so, but it may take longer depending on what's needed. SMETS1 meters will almost certainly take longer to migrate for example.
@theunknowntech Thanks for that - I'll check in a month or so - I guess I'll know when the meter shows the supplier as changed from Igloo, which it's currently showing. Cheers
I tried to post a help question. Ooops nobody liked it so got deleted. Facebook ignored my wife on the same subject. I presume eonnext does not like customers
I tried to post a help question. Ooops nobody liked it so got deleted. Facebook ignored my wife on the same subject. I presume eonnext does not like customers
Try posting it again in this thread. I can ask a moderator to move it out later. Usually, it's the pre-moderation stuff which applies to all other categories so it might just be in the queue still.
I did not keep a copy of the post so it will have been lost.
Never mind I will have to go to the ombudsman to get some satisfaction as nothing can be done.
I did not keep a copy of the post so it will have been lost.
Never mind I will have to go to the ombudsman to get some satisfaction as nothing can be done.
It would of been more prudent to read this thread I started first. However, you can't go to the Ombudsman without a deadlock letter. This is the fastest place to engage your problem so I should suggest if at first you don't succeed...don't give up😉
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