Hi @JeffT Anasa here! I'm not a bot! I'm so sorry to hear that you've had the welcome message more than once! there was a glitch in the system and it got duplicated 😊
Last edited by Anasa_EONNext; 21-08-22 at 09:26.
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@Hatwildeman Hi, now tell me this - why should I be charged more for not paying by direct debit? I have zero balance on my account and use the app to pay the exact bill but by not paying by direct debit I get penalised. There is no requirement for any staff interaction to process an automated payment so why different charges?
@Hatwildeman Hi, now tell me this - why should I be charged more for not paying by direct debit? I have zero balance on my account and use the app to pay the exact bill but by not paying by direct debit I get penalised. There is no requirement for any staff interaction to process an automated payment so why different charges?
Hi there, you've already posted these queries and I have answered them here
Since you have posted here as well, why not introduce yourself while you've chosen to post above?
Hi My name is Nick. I migrated to EonNext from EonEnergy last year, but been with Eon for over 11 years. I joined today as I didn’t realise there was a forum until I posted a question on messenger and it directed me to the forums.
So here I am. Like to get involved and help were I can.
Glad to hear that you found us after you were linked here from messenger, we're happy to have you here!
Pete 😊
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Hi there, I've been an EON customer for many years now & have always been very happy with the service I've received, a while ago I got switched from EON to EON Next, what's the difference between the two? JohnF
Hi, just joined , just done a standard meter reading and the estimated annual cost on the statement is - £2514.35 a year for gas, yet last year use was £795 plus the £27 bill yesterday, so not really sure where the figure comes from? if this is the wrong thread then please move, thanks
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