Hi,
I recently switched to EON Next to move onto the EON Next Drive tariff. The switch to the Next Drive tariff I believed was due to take place today however when I log into my account online I am still on the Next Flex tariff and it just says Switch in progress. I switched to EON Next on 20/6/25. How long does the switch in tariff normally take?
Thanks,
Neil
@neilroper Meter reading tests have to be carried out and in the T&C's it quotes up to 15 days. Now I've no idea whether that's 15 working days or just 15 days.
You could contact customer services and check the status. Ways to do so can be found at the bottom of the web page.
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