Tried to request a refund on whatsapp as the website version forces me to change the DD. As the agent does not to do anything she comes up with an excuse that eon is unable to contact any smart meters. If that is true how can you calculate customer bills if you cannot contact meters.
So as your agent does not want to do any work, this is my notification of complaint.
So in the end I have fudged it and hopefully the result is correct.
Last edited by Indyk_EONNext; 4 Days Ago at 08:23.
Eon are saying they're having trouble connecting to my gas meter again but not the electricity one 🤔. I've just been reading an article that our Wi-Fi routers may work slower in hot weather conditions, so I wonder if the same applies to smart meter connections and communications. 🙄😂
Eon are saying they're having trouble connecting to my gas meter again but not the electricity one 🤔. I've just been reading an article that our Wi-Fi routers may work slower in hot weather conditions, so I wonder if the same applies to smart meter connections and communications. 🙄😂
Hey you could have something there 😉. I think it's a smiggy bit warmer here compared with yourself and both my meters are according to Eon are not connecting 🙃. Even though both Bright and Next app can see them. 😂😂
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