Hi. Can anyone please help i have £255 or more in my key but my meter is down to £16 and i still can’t get my key to top my meter up it just goes blank everytime I try to put the money in it. TIA. Carol
The maximum credit you can have split between the meter and the key is £256. Wait until your meter hits less than a pound in credit then try to top up then.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
Hi. Can anyone please help i have £255 or more in my key but my meter is down to £16 and i still can’t get my key to top my meter up it just goes blank everytime I try to put the money in it. TIA. Carol
As this is a customer to customer forum with occasional visits from Eon Next members I would suggest contacting one of their Energy Specialist on Twitter or WhatsApp. I'm sure they will be help you.
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