When will I receive the government grant for October and November..we now in December and still not had these..I'm on prepayment meter
Government vouchers
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Best Answer
Level 9206-12-22Best Answer@Bev22
Is it a 'smart' prepayment meter or a conventional one? If it's smart, your credits would have been applied automatically. No need for a physical voucher.
If conventional, are all your account details correct with E.On Next. Name, address, email, meter details etc.?
UNLESS E.On Next have all your details, they don't know who to send the vouchers to.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons. -
Level 206-12-22I think this been sorted...I spoke to eon today (as well as 5 times since beginning October) apparently I had 2 meters and one was credited with government grant.Eon credited to meter that's been disconnected since 2020..and now trying to credit to other meter.so should get grant soon..plus refund for what I been overcharged by 2 standing charges ..very confusing to be honest .but who I spoke to today was very helpful
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