Hi there, is anyone still waiting for their December voucher. I was told mine was sent out on December 8th. Still not had it. Really need this voucher as on very limited budget
No Dec £67.00 Voucher
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Level 828-12-22@Tess I’ve still not got my November voucher apparently redeemed! Still no reply I put a complaint In last month 🤷🏿♀️ Not heard a single thing about it worst company ever ! -
Level 728-12-22I haven't had mine, they say it's been sent. Also told it will take four weeks to get a re-issued one. Been back and forth via email and Facebook messenger with them.
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Level 428-12-22I’m waiting was told it was issued 5th due to strike that’s why not got it they said.. “But” they said they would re issue it and it take 3-4 weeks I’m fuming I need it so bad.. Iv got a feeling they want old payg to struggle and they say we have to have smart meter then it goes straight on it!!! I asked for it sending by email and what a surprise they can’t!!! Christmas Eve Christmas Day without electricity as didn’t get payed till today… not happy they are scamming us
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Level 729-12-22
I have been with Eon for a few years, I had no issues at all until they changed to EON Next. -
Level 829-12-22Wow do you know you hit the nail on the head I had a few missed appointments but they said everything had been cancelled because of the change over you would not believe the rubbish I’ve been through left every couple of weeks without gas or electricity days on end without gas or electricity they tell you to use what’s app but I’ve tried to contact them in that and I’m rarely answered I think I’ve a question lying from 3 weeks ago no one’s even looked at I put a complaint in about my voucher what’s the actual chances I’ll ask about Novembers missing voucher and they won’t have a complaint even opened about it I’ve heard nothing since I called about it 🤷🏿♀️
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Community Team30-12-23Hey @Traceymcg 👋
I know this was posted a while ago but has this now been resolved? I would like to hear your feedback!Knowledge is power, community is strength, and positive attitude is everything 💜
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