So, basically I'm more than a month in credit, live alone, smallish ground floor flat.
My winter energy usage is probably maximum 15% greater than summer. I don't feel the cold!
I asked, via twitter, for a 20% drop in my DD, they said no only 10%. They're definitely over estimating my usage as we know energy supplies have a track record of holding unreasonable credits.
Just wondering if anyone has any advice. I'd actually prefer to pay variable on bill production and have my credit returned!😬
It would be great if a moderator could contribute!
Ask to switch to Variable DD. Your credit balance will be used up first to satisfy your initial bill(s) going forward (so, as good as a refund) and then, once the credit balance has been used up, the monthly DDs will be taken to cover the monthly bills. No more credit or debit balances and you keep your DD discount.
Last edited by JoeSoap; 06-10-23 at 19:35.
Reason: Added a bit.
I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit.
Ask to switch to Variable DD. Your credit balance will be used up first to satisfy your initial bill(s) going forward (so, as good as a refund) and then, once the credit balance has been used up, the monthly DDs will be taken to cover the monthly bills. No more credit or debit balances and you keep your DD discount.
Hi there,
Thanks for taking the time to reply!
They eventually came back to me via twitter (X) and agreed to set up the variable DD and refund my credit, so all sorted.
I actually don't use much energy at all tbh. I'm a wrap up warm in jumpers bloke in the winter, not turn the rads straight on!
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