Been on the new V14 fixed tariff since the 22nd, still showing the old next flex rates, seems to be quite a common issue discussed on here.
And the only way it`s normally sorted out.
The only real way to request an update, now that the forum staff don't action such requests, is to contact customer service. That said, it isn't always easy to get a satisfactory result, as can be seen 👉 here 👈
I'm an Eon Next dual fuel customer with no particular expertise but have some time on my hands that I am using to try and help out a bit.
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