Twice this morning input a meter reading online and it told me accepted but it hasn't updated the history of meter readings,updated my account balance, generated bill or sent me email the EON has my reading. Anyone else noticed this and/or know issue?
Yes, everyone's noticed it, it seems. Backend servers are having a few slowdowns at the moment. The tech folks are trying to sort a few gremlins. The readings are in, just the front end not updating folks accounts very quickly at the moment. It is what it is.
Don't shoot me, I'm only the piano player. I DON'T work for or on behalf of EON.Next, but am willing to try and help if I can. Not on mains gas, mobile network or mains drainage. House heated almost entirely by baby dragons.
Twice this morning input a meter reading online and it told me accepted but it hasn't updated the history of meter readings,updated my account balance, generated bill or sent me email the EON has my reading. Anyone else noticed this and/or know issue?
Cheers
Derek
There seems to be a delay with meter readings showing on accounts, as other people are mentioning the same issue. My last gas reading did not show on my account until overnight. I would give it a day or two and if it hasn't updated try again. If it still fails to show on your account you can phone them with the reading and they will update it for you, but you will possibly have to wait in a queue for about an hour. 😃📞
@retrotecchie
The hamsters are maybe on strike in sympathy with all the others who are striking this week, or maybe the wheels are frozen in the cold weather!😀🐹
Nel nome del Padre, del Figlio e dello Spirito Santo...
He was a good hamster, was Hamish. Running round in his little wheel every day, asking for nothing more than a dish of food, a bowl of water and the occasional carrot.
And then....that was it. Poor little fella turned up his toes and went off to the Great Cage In The Sky.
He'll be sadly missed.
Ashes to ashes
Dust to dust
The wheel ain't turning
The server's bust!
I've just tried logging in to my account again and at first got a "Somethings gone wrong" pop-up message but at my second attempt got logged in so they must be fixing things as we speak. Best not all try to log in at once and overload the system. The hamsters must have captured the haggis!😃👍🐹🐹🐾
As with every diverse community, there is always a mixture of opinions, knowledge as well as understanding - that’s what makes it such a great place to be! To make sure everyone gets the most out of our Community and feels good doing it, we’ve created some values below on how to be an awesome, positive member. So, take a read and then go for it!
We love having you all here in the Community and really hope you find some great advice and help from our other amazing members. As a community team, our main role here is keeping things ticking over, everyone safe and getting involved in some great conversations! We know many of you will have specific queries about your accounts and we want to keep your personal details safe so please don't post them here.
• Saying thanks goes a long way
• The community is a public website, so be careful
• Be kind, respectful and supportive
• It's a family-friendly community
• If you’re in a specific section or discussion, try to stay on topic
• One post is normally enough
• Be cool, don’t spam
We want to ensure that the community is safe and fair for everyone…
We all work hard to ensure everyone feels respected and supported while using the community, and keep that positive energy flowing. If a member or group is disrupting your experience without a genuine reason, you can report this to the community team quickly and easily by clicking the 3 dots on the post. Don’t worry about a thing, we’ll take it from there. If you get a message from the team about your behaviour, please try to work with us, as all we want to do is make this a positive place for everyone. In order to this, we have to uphold these Community Values and the Community Team has the final say.
The full Community Values can be viewed here
If you agree, please click the 'I agree' checkbox and press the 'Complete Registration' button below. If you would like to cancel the registration, click here to return to the Community homepage.
Although the administrators and moderators of E.ON Next Community will attempt to keep all objectionable messages off this site, it is impossible for us to review all messages. All messages express the views of the author, and neither the owners of E.ON Next Community, nor vBulletin Solutions Inc. (developers of vBulletin) will be held responsible for the content of any message.
By agreeing to these rules, you warrant that you will not post any messages that are obscene, vulgar,sexually-oriented, hateful, threatening, or otherwise violative of any laws.
The owners of E.ON Next Community reserve the right to remove, edit, move or close any content item for any reason.
