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Cat17

Level 3
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About Cat17

What type of meter do you have? Standard
Join Date 25-11-24
Latest Activity 17 Minutes Ago

Cat17's Activity

  • Insensitive Customer service
    Thank you. To illustrate the problem the estimated ANNUAL night usage on the account was 64kwh, then for just a 3 WEEK period on an empty property... see more
  • Insensitive Customer service
    Thanks but that doesn't explain the massive disparity between the estimate and the final reading, not does it explain why a night rate bill for 3... see more
  • Insensitive Customer service
    I'll also add that prior to his death the account was fully up to date. see more
  • Insensitive Customer service
    Thank you. As you'll appreciate letters such as these are particularly distressing to grieving families. My issue with his final bill is that the... see more
  • Insensitive Customer service
    Being sent a letter in response to being advised that a customer was deceased with the phrase 'sorry to hear you're leaving us' 'hope you're happy in... see more
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25-11-24


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