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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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Afternoon @Simon39 I have the same meters and comms. Electric meter happily sends data but gas is not as reliable. Admittedly at the moment both are... see more
- 2 Hours Ago
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Yes that’s correct. I had confirmation from Bright this morning: Unfortunately this is a problem outside our control - you have a Trilliant Comms... see more
- 2 Hours Ago
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Can you confirm that you are also unable to retrieve your gas usage via 3rd party apps such as Bright ? see more
- 2 Hours Ago
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@Simon39 You'll need to contact Customer Services to try and arrange that. Nothing we can do on the Forum to help with that unfortunately. Is... see more
- 2 Hours Ago
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After some help please. I have the original SMETS1 meters, and for a couple of years now I’ve not been able to get a reliable electronic meter... see more
- 3 Hours Ago
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@PeterT_EONNext, I am having exactly the same issue. My SMETS1 meters were installed at the very beginning of the smart meter rollout. My electricity... see more
- 3 Hours Ago
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Good morning community 😁 We have more new members to welcome today - big hello to @biupijhage @daniharley @Raymondeasep @Raineyd1 @llguretraq... see more
- 6 Hours Ago
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@DebbyL So Eon Next are billing you for the period (up to 3 years) when you were not even a customer? That’s a new one. No need to be anxious... see more
- 7 Hours Ago
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Thank you for your help. I have a Smart meter and the bills were correct ( I received a refund from Scottish Power when I transferred). The EON bill... see more
- 9 Hours Ago
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@DebbyL Can you explain who the bill is from, whether the readings are correct and whether lots of previous bills ( with your old supplier ) were... see more
- 17 Hours Ago
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@retrotecchie perfect 🙏 see more
- 19 Hours Ago
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@Maddysi You'll lock the rates in. The rises only apply to variable tariffs 👍 see more
- 20 Hours Ago
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Hi everyone, I am currently on Next pledge tracker 12m V2 which ends on the 23rd of October, if a sign up to Next secure fixed 12m V22 before the... see more
- 20 Hours Ago
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@DebbyL Unfortunately their main Customer Service telephone line closes at 4 p.m on a Friday until Monday morning. They have an out of hours... see more
- 21 Hours Ago
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Thank you. Tried that number, closed at 4pm☹️ see more
- 22 Hours Ago
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Home related calls 0808 501 5200 see more
- 23 Hours Ago
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Hello Community 👋 We have an exciting opportunity coming up for those of you who would be interested. 😁 We're hosting a session for customers... see more
- 23 Hours Ago
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I joined EON in July 2024. I have just received my first bill which shows I owe £1904.88 from October 2021. I can't have this hanging over me all... see more
- 23 Hours Ago
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@geoffers - I’m on next drive V2 2R and they use the meter rates, not the 30 minute data for billing. I understand that is a ‘feature’ of the ‘2R’... see more
- 1 Day Ago
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So Eon next guarantee that a smart meter will actually deliver the benefits claimed? Actually “likely to” rather than will might be more appropriate.... see more
- 1 Day Ago
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The single/dual rates on the meter are actually irrelevant in relation to billing - they are just there for information purposes in terms of... see more
- 1 Day Ago
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@Johnh1995 Best way to always check is to use this link: https://www.eonnext.com/tariff-search see more
- 1 Day Ago
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Autumn also known as fall is one of the four temperate seasons on Earth. It marks the transition from summer to winter, with it's crisp leaves 🍁... see more
- 1 Day Ago
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