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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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Hello Community 👋 There is planned maintenance on Sunday 28th July from 07:00 - 09:00. During this Maintenance, SPAYG top ups will not be able... see more
- 3 Hours Ago
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@Hml256 A search by a utility company won't make more than a 10 point difference on a credit score. The change of address would likely have had... see more
- 4 Hours Ago
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Hi, Eon have done a hard search on my credit report that has dropped my score quite significantly and I’m not sure why. I moved house last... see more
- 4 Hours Ago
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Good morning community 🌈 I hope everyone is having a good Saturday 😄 We've had some lovely new visitors over the last couple of days. It's so... see more
- 6 Hours Ago
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I've reported it too. I've also had trouble accessing the forum this afternoon. I've kept getting the blank white screen with the message in the top... see more
- 23 Hours Ago
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Evening @juls you're not the first and probably won't be the last. Contact Customer Services as soon as you can and see if they can help. No promises... see more
- 23 Hours Ago
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i have accidentally put the wrong meter read in on my app, i am new to eon and it is a smart meter account, how can i delete it see more
- 23 Hours Ago
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@ryane Although you shouldn’t have to do it, you could have taken you readings, calculated your bills yourself and paid money into your account,... see more
- 1 Day Ago
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Good Morning my account was unbilled for a long period of time I was paying £5 DD per month and using a lot more without my knowing. There was... see more
- 1 Day Ago
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Morning @ryane, I'm one of the coordinators in the community it's lovely to virtually "meet" you! This sounds like you may have had a catch up... see more
- 1 Day Ago
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@ryane Exactly.... who in their right mind uses £5 when the standing charges alone are a lot more than that. Of course I know that and you know... see more
- 1 Day Ago
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As ive said was with British gas for 20 years exactly without any problems also i had a smart meter see more
- 1 Day Ago
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Why would I have to submit meter readings with a smart meter? thats the whole of one so this doesn't happen. I dont check my direct debits I agreed... see more
- 1 Day Ago
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@ryane Surely if you were regularly submitting readings and tracking your account balance you would have seen straight away something was amiss?... see more
- 1 Day Ago
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They changed my direct debits from £175 a month to £5 without my permission or informing me, because I was in credit. I'm now £1300 in arrears I... see more
- 1 Day Ago
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@ryane Just out of interest, did you regularly submit meter readings monthly and keep a watchful eye on your account balance every month? Surely... see more
- 1 Day Ago
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I would never recommend EON NEXT to anybody, I have been with British gas since the age of 18 and fancied a change. They told me for a year i was... see more
- 1 Day Ago
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I would never recommend EON NEXT to anybody, I have been with British gas since the age of 18 and fancied a change. They told me for a year i was... see more
- 1 Day Ago
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I would never recommend EON NEXT to anybody, I have been with British gas since the age of 18 and fancied a change. They told me for a year i was... see more
- 1 Day Ago
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