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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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Your comment isn't really that helpful to @mzmai. There's no evidence that the meter is faulty or that someone else is draining energy. We don't... see more
- 1 Hour Ago
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@mzmai - Wow !! There's something seriously wrong with that ?! 😳 And I really don't understand how E-on CAN'T see this !! Either you have a faulty... see more
- 1 Hour Ago
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@Snoop Happy to help. Also are you north or south - different systems in use, which might affect others ideas. see more
- 1 Hour Ago
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If routine data is getting through, but readings data is not it implies that between the comms hub and the supplier there is a problem, but whether... see more
- 1 Hour Ago
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@Andy65 @Tommysgirl Both gas and electricity meter reads pulled on schedule followed by the transactions (on schedule) followed by the... see more
- 2 Hours Ago
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Thanks - I'll try the IHD (got to dig it out and charge it up I guess). Reading the meters manually is inconvenient but not difficult but there are... see more
- 2 Hours Ago
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@Snoop The gas meter should send its readings to the communications hub, which is attached to but not part of the electric meter, and as you say... see more
- 2 Hours Ago
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Hello, I moved into my new build appartment this time last year. Electricity and Gas originally supplied by British Gas but I switched to EON... see more
- 3 Hours Ago
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@molerat For me, the majority of the problems related to comms issues remain unsolved because the DCC has no contractual relationship with the... see more
- 3 Hours Ago
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You could download one of the several third party apps out there ( which usually also give a much better view of your usage than the supplier... see more
- 4 Hours Ago
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@Andy65 i switched my gas from EDF to Eon Next a few months ago. My final bill from EDF was estimated and considerably over the correct level.... see more
- 9 Hours Ago
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@Andy65 'Ultimately' meaning 'in last place' I presume? see more
- 19 Hours Ago
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I was hoping that was the answer. Many thanks. see more
- 21 Hours Ago
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@Andy65T Thank you so much I will give them a call :) see more
- 1 Day Ago
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It's all electricity - there's no specific feed to an EV charger (I charge mine from a 13amp socket) So you can run your washing machine; dish... see more
- 1 Day Ago
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@meldrewreborn I suspect that the consistent drop in installation rates since Q2 2017 would have been expected as the easy gains in installations... see more
- 1 Day Ago
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Hello Everyone, I've been asked if I can give any advice/tips on how to get the garden ready to protect plants during the Winter. I'm a keen... see more
- 1 Day Ago
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Sunday 1st September Wow September already 😊 That time again to welcome our new members👋 @MarkDAFR @Gasboy @Doreen @MBannon23 @Bhajan1944... see more
- 1 Day Ago
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Latest stats here. 2024 Q2 Smart Meters Statistics Report (publishing.service.gov.uk) Interesting that many more domestic meters are non smart... see more
- 1 Day Ago
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Thank you, that clarifies things for me. I have recently changed tariff; currently in discussion with EON as they are not collecting night unit data... see more
- 1 Day Ago
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@PeteTGW its possible that the meter requires new tariff information. although you might be sending half hourly reads, these are not used for... see more
- 1 Day Ago
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@andyelcomb No reason why that can't or won't be changed to a single rate meter and the RTS gubbins removed. see more
- 1 Day Ago
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Hi Andy65 and thanks for your response. I'm referring to the actual meter; there is a red light which flashes about every 5 seconds and a series of... see more
- 1 Day Ago
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Good morning all, We are considering giving in to the many requests for us to have a smart electricity meter. Before we do that though we have a... see more
- 1 Day Ago
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Hi, I wanted to check if non-peak at 6.9 p between 12.00 - 07.00 a.m. relates to all household electricity or limited to EV charging only as could... see more
- 1 Day Ago
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Hi @PeteTGW When you say 'meter isn't showing them', do you mean your IHD or your actual electricity meter? On the Comms Hub above your... see more
- 1 Day Ago
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Hi @Sareidy As far as I know that isn't possible but if you call Customer Services they may be able to help you. If you look at your latest... see more
- 1 Day Ago
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Hi I am new here so apologies if this has already been asked. I would like to separate my gas and electric account information. I am currently in... see more
- 1 Day Ago
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