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Welcome, News & Updates
Come and meet the Community team as well as other members! Keep an eye on this board for the latest announcements on what's happening at E.ON Next! -
Sustainable Future
Come and share changes we can make, options we have and green solutions and together we can build a picture of what a sustainable, no carbon future looks like. -
Help & Support
Have a problem? Post here and a community member will be happy to help you. -
Get Involved
A space for you to give us your feedback, start a conversation and for Community Comrades.
- Older Activity
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I didn’t quite say that. I still don’t know if internal exit fees have been scrapped retrospectively. This instance is a case of Eon Next advisors... see more
- 19 Minutes Ago
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@Mailman I found this on Estimation of Annual Consumption System - Elexon Digital BSC. It seems that all of our supplies go into the... see more
- 32 Minutes Ago
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pm sent :) see more
- 33 Minutes Ago
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Hiya @Chihuabacca 😁 Hannah here - thanks for coming to our Community! I can confirm that we have no internal exit fees. The wonderful... see more
- 36 Minutes Ago
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I have had different response from the WhatsApp team (who say no fee to change tariff) and the hi@eonnext.com team (who say fees apply when changing... see more
- 51 Minutes Ago
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@kevinp You’re welcome. Just be sure the day and night readings are submitted correctly. Check current readings against your latest statement so... see more
- 2 Hours Ago
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Thank you for your quick and helpful response see more
- 2 Hours Ago
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@Chihuabacca There has been a recent problem where exit fees have been charged when they shouldn’t have been. It happened to me but were soon... see more
- 2 Hours Ago
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@kevinp You may then have to submit them by phone, or email etc. Contact details can be found in the purple section at the bottom of this page. see more
- 2 Hours Ago
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Thank you for your prompt reply. So, let's say I have the two readings from the meter. When I look on the website, it only offers one space to submit... see more
- 2 Hours Ago
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@kevinp You will have to take the readings from the meter itself. see more
- 2 Hours Ago
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My online account says there are issues with the collection of meter readings. If I use the reading from the IHD, it only appears to give one... see more
- 2 Hours Ago
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I tried switching from my current tariff Next Fixed 12m v6 which has No Exit Fees to a cheaper tariff. There is a warning that I will have to pay... see more
- 2 Hours Ago
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@Poppy459 I can see that they are a legitimate company that are regulated by the FCA. The debt isn’t yours and Eon Next have acknowledged that so... see more
- 13 Hours Ago
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I've changed suppliers a number of times and the IHD never needed to be re-paired - the security credentials of your ihd will be stored on the meter,... see more
- 18 Hours Ago
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Hi there, sorry it took a while to reply, but I've now had a look and compared the statements section of the our account, and the bills and they seem... see more
- 20 Hours Ago
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@JoeSoap thank you it’s just unnerved me I guess. I’ve read so much about them and not good. see more
- 21 Hours Ago
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@Poppy459 The debt isn't yours and your account is in order so to me you have nothing to worry about. I presume LCS is a debt collection agency... see more
- 21 Hours Ago
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We received letter this week from LCS to legal owner regarding an EON bill for previous owner. We stupidly phoned them as I was shocked so they now... see more
- 23 Hours Ago
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